SnapTax Data Retention Policy
Last Updated: July 2026
Operator & Contact
SnapTax is operated by Gang Huang, an individual sole proprietor ("we", "us", "our").
Contact: snaptax.lightxforge@gmail.com
Privacy requests: snaptax.lightxforge@gmail.com (subject: Privacy Request)
Mailing address: Hong Kong
Services are offered to users in the United States. Customer data is processed and stored in the United States as described below.
Overview
This page explains how long SnapTax keeps your receipt data on your phone and on our servers in the United States. If we make material changes to these periods, we will update this page and our Privacy Policy.
On your device
**Receipt list:** We keep receipt records on this device for up to **18 months** from the date on the receipt. Older receipts may be removed automatically when you use the app.
**Waiting to upload:** Receipts that still need to upload are **not** removed until upload finishes or you delete them.
**Processing receipts:** Receipts being analyzed stay on this device until they are done, marked blurry, or you delete them.
**Receipt photos:** Full-resolution photos stay until upload succeeds. After your receipts are backed up to the cloud, local full-size photos may be removed after **90 days**. Smaller thumbnails may remain longer for the list view.
**Encryption keys:** Local encryption keys stay until you clear app data or use **Delete Account** in Settings.
On our servers (United States)
**Receipts and images:** While you use SnapTax as a Ghost session or signed-in Google account, we store receipt metadata and images on our U.S. servers so you can sync and export.
**Google sign-in:** When you link Google, device receipts are associated with your account and continue in the cloud.
**Delete Account:** Using **Delete Account** in Settings permanently deletes cloud receipts, images, season export entitlements, checkout records, and other account data tied to you (including known Ghost session leftovers on this device). We target completion within **30 days** (see Privacy Policy §9). Paddle, as Merchant of Record, may retain its own payment records under its policies; deleting your SnapTax account does **not** by itself issue a refund (see Refund Policy).
**While your account is active:** Season payment / export entitlement rows are kept so we can honor Export for the tax seasons you paid for.
**Export Tax Pack files:** We generate export files when you request them. We do **not** keep completed export files on our servers long-term — you download them to your device.
Logs
**Security and API logs:** Up to **90 days** on our hosting platform (standard platform retention).
Logs **do not include receipt photos**. Where email addresses appear in logs, we **mask or limit** them to what is needed for security and operations.
Your controls
**Export Tax Pack** — download your records (PDF, CSV, TXF, and related formats) for portability.
**Delete Account** (Settings) — erase receipts on this device and cloud data tied to you.
Related policies
Contact
Questions: snaptax.lightxforge@gmail.com